CallerDesk
About Company
CallerDesk is a leading IVR service provider and virtual number provider that offers a complete cloud telephony solution for businesses of all sizes. Key features include:
Phone Number Masking – Hide real numbers to protect customer privacy
Multi-level IVR System – Handle calls smartly with interactive voice response
Call Routing & Forwarding – Direct calls to the right agents or teams
Call Recording & Logs – Track every conversation for quality and training
Live Call Monitoring – Monitor calls in real-time to ensure performance
Click-to-Call & Callback – Connect with leads instantly from CRMs or websites
CRM Integrations – Works with Zoho, LeadSquared, HubSpot, Freshsales & more
Bulk Voice Calls & Surveys – Run campaigns and collect customer feedback
Virtual Numbers – Use local or toll-free numbers to handle calls from anywhere
Mobile App Access – Manage all features from a smartphone, no hardware needed
Team Availability Control – Set agent status to manage workload better
Reports & Analytics – Get detailed call insights, agent reports, and dashboards
Secure & Compliant – ISO 27001 certified, with call logs and user tracking
Whether you’re a startup or a growing business, CallerDesk helps you streamline customer communication, boost call efficiency, and maintain privacy with its powerful phone number masking and IVR tools—all from one easy-to-use platform.